Salsita 3D Configurator has a modern API-first architecture that allows full customization of configurator features and UX. You can integrate seamlessly with manufacturing processes, ERP, CRM and eCommerce platforms to help visitors configure their dream product, and gain insights about sales and customer preferences.
Improve customer satisfaction and engagement
Research shows that personalization boosts customer loyalty and engagement. A study by Bain & Company showed that customers who designed their own shoes when buying online gave companies a 50% higher Net Promoter Score or NPS (a standard measure of customer loyalty). Higher NPS typically leads to higher sales, referrals and lifetime customer value.
Increase conversion rates and online revenues
A high-quality product configurator sets you apart from the competition and offers customers the ability to design and purchase exactly the product they want. 3D visualization gives them confidence in what they are buying. The result is higher sales: retailers have reported increased of up to 30-50% in online sales after implementing a 3D product configurator.
Gain insights into consumer behavior and preferences
By letting customers design their own products, you gain invaluable insights into the features and configurations that interest them most. This can help you to focus your product development efforts and optimize your manufacturing and logistics.
Streamline manufacturing processes
Manufacturing personalized products can be a challenge. By engaging customers directly in the process, 3D product configurators help ensure that you product exactly the product they are looking for. By integrating the configurator into your manufacturing process, you can reduce costs by minimizing the need for manual intervention.